Data Protection Statement
Status: May 2018
In the following, we shall provide you with information on the collection of personal data during your utilisation of our website. Personal data are any date that can be connected with you as a person, such as your name, address, e-mail addresses and user behaviour. We have taken comprehensive technological and operational safety precautions to protect your data from accidental or wilful manipulation, loss, destruction or access by unauthorised persons. Our security procedures are reviewed and adjusted to technological progress on a regular basis.
- Person / entity responsible for data processing
The responsible person / entity pursuant to Article 4 Subsection 7 of the EU General Data Protection Regulation is DURABLE Hunke & Jochheim GmbH & Co. KG, Westfalenstrasse 77-79, 58636 Iserlohn, Germany (please also refer to our legal notice).
- How to make contact with the data protection commissioner
Please contact our data protection commissioner by e-mail at firstname.lastname@example.org or use our postal address with the addition “The Data Protection Commissioner”.
- Your rights
You have the following rights in relation to us as far as any data relating to you as a person are concerned:
3.1 General rights
You are entitled to information, correction, deletion, restriction of data processing, objection to data processing, and data transferability. As far as personal data processing is based on your consent, you are entitled to revoke that consent with effect for the future by sending us corresponding notification.
3.2 Rights in relation to data processing on the basis of a legitimate interest
Pursuant to Article 21 Subsection 1 of the EU General Data Protection Regulation, you are entitled – for reasons arising from your particular situation – to raise objections at any time against the processing of data relating to you as a person, which is conducted on the grounds of Article 6 Subsection 1 Letter e of the EU General Data Protection Regulation (data processing for the public benefit) or on the grounds of Article 6 Subsection 1 Letter f of the EU General Data Protection Regulation (data processing for the protection of a legitimate interest). This also applies to any profiling activities conducted on the basis of this provision. If you raise an objection, we shall cease processing your personal data unless we are able to provide mandatory reasons for the processing of your data, which are worthy of protection and outweigh your interests, rights and freedoms, or unless the processing of your data serves to assert, exercise or defend legal claims.
3.3 Rights in relation to direct advertising
Where we process your personal data for purposes of direct advertising, you are entitled pursuant to Article 21 Subsection 2 of the EU General Data Protection Regulation to raise objections at any time against the processing of data relating to you as a person for the purpose of such advertising activities. This also applies to profiling activities as far as they relate to such acts of direct advertising.
If you object to the processing of your data for direct advertising purposes, we shall cease processing your personal data for these purposes.
4.4 Right to lodge complaints with a supervisory authority
In addition, you are entitled to file a complaint about our processing of your personal data with a responsible data protection supervisory authority.
- Collection of personal data during visits of our website
If the website is used for purely informational reasons, i.e. if you do not sign up or transmit any other information to us, we will only collect the personal data transmitted by your browser to our server. If you wish to have a look at our website, we shall collect the following data that we technically require in order to display our website to you and to ensure stability and security. The legal basis thereof is Article 6 Subsection 1 Letter f of the EU General Data Protection Regulation:
IP address, date and time of the inquiry/retrieval, time zone difference to Greenwich Mean Time (GMT), contents of the retrieval (specific page), access status/HTTP status code, data volume transmitted in each individual case, website from which our website has been accessed / retrieved, browser, operating system and its interface, language and version of the browser software.
- Contact made by e-mail or via the contact form
If you contact us by e-mail or via a contact form, we shall store the data transmitted by you (your e-mail address and, where applicable, your name and telephone number) in order to answer your questions. Where we ask you to enter information via our contact form, which is not necessary to contact us, such information will always be marked as optional. This information helps us to specifically address your inquiry / request and to improve our handling of your concern. Any transmission of this information is explicitly voluntary and based on your consent pursuant to Article 6 Subsection 1 Letter a of the EU General Data Protection Regulation. As far as this information relates to channels of communication (such as e-mail address and telephone number), you furthermore provide consent that we may also contact you via this channel of communication in order to respond to your inquiry / request. As a matter of course, you may revoke that consent with effect for the future at any time.
We shall delete the data arising in this context once the storage of those data is no longer necessary, or limit the scope of data processing in the event that statutory storage obligations are in place.
6.1 General information
By providing your consent pursuant to Article 6 Subsection 1 Letter a of the EU General Data Protection Regulation, you are able to subscribe to our newsletter, with which we will inform you about our current offers.
For purposes of registration for our newsletter, we make use of the so-called Double-opt-in procedure. This means that, following your registration, we will send an e-mail to the indicated e-mail address, in which we ask you to confirm that you want us to send you the newsletter. Unless you confirm the registration within 24 hours, your information will be blocked and deleted automatically after one month.
In addition, we will store your e-mail-address, salutation/salutatory address, first name and surname, as well as the times of your registration and confirmation. The purpose of this procedure is to provide evidence of your registration and, where required, to throw light on a possible abuse of your personal data.
The information mandatory for transmission of the newsletter is your e-mail address, salutation/salutatory address and surname. The provision of further, specifically marked data is voluntary and used to approach you personally. Following your confirmation, we will store your e-mail address for the purpose of sending you the newsletter. The legal basis thereof is Article 6 Subsection 1 Letter a of the EU General Data Protection Regulation.
You may revoke your consent to the transmission of the newsletter and unsubscribe from the newsletter at any time. To revoke your respective consent, please click on the link that is contained in each and every newsletter e-mail, or get in touch with the aforementioned data protection commissioner.
6.2 Newsletter Tracking
We advise you that we will evaluate your user behaviour in the context of transmitting the newsletter. For the purpose of this evaluation, the e-mails transmitted will include so-called Web Beacons or Tracking Pixels that are stored on our website. Links included in the newsletter also contain this ID.
The data will be collected exclusively on a pseudonymised basis, which means the IDs will not be connected with any other of your personal data and that any possibility of direct relation to a specific person will be ruled out.
You may object to this tracking procedure at any time by unsubscribing from our newsletter.
In addition, such tracking will not be possible if you have deactivated the display of images by default in your e-mail programme. In this event, the newsletter will not be displayed to you completely, and you may not be able to use all the functions. If you have the images displayed to you manually, the aforementioned tracking procedure will be implemented.
This website uses the following kinds of cookies, the scopes and operating modes of which are explained hereafter:
7.1 Session cookies
These cookies are deleted automatically once you close the browser. In particular, this includes the Session Cookies. They store a so-called Session ID, through which various inquiries/retrievals by your browser can be allocated to the joint session. This renders it possible to recognise your computer whenever you return to our website. The Session Cookies are deleted once you log out or close the browser.
7.2 Persistent cookies
These cookies are deleted automatically after a predetermined period of time, which may differ depending on the type of cookie. You are able to delete the cookies at any time in the security settings of your browser.
7.3 Flash Cookies
The Flash Cookies used are not recorded by your browser but rather by your Flash plug-in. Moreover, we make use of HTML5 storage objects that are stored/deposited on your terminal device. These objects store the necessary data regardless of which browser you use, and they do not have an automatic expiration date. If you do not wish any processing of the Flash cookies, you have to install a corresponding add-on such as "Clear Flash Cookies" (https://addons.mozilla.org/de/firefox/addon/clear-flash-cookies/) for Mozilla Firefox or the Adobe-Flash-Killer Cookie for Google Chrome. You are able to prevent the use of HTML5 storage objects by activating the private mode in your browser. In addition, we recommend you to manually delete your cookies and the browser history at regular intervals.
7.4 Prevention of cookies
You are able to configure your browser settings according to your wishes and, for instance, to reject the acceptance of third-party cookies or of all cookies. We advise you that, in this event, you may not be able to use all the functions of this website.
7.5 Legal bases and storage periods
The legal bases for the possible processing of personal data and their storage periods vary and shall be described in the following sections.
- Website analysis
We make use of various services for the analysis and optimisation of our websites, which shall be described in the following. As a result, we are able to analyse for instance how many users visit our website, which information is in the greatest demand or how users have come across our offer. Among other things, we record data in regards to the website, from which a person concerned has accessed one of our pages (so-called Referrer), which subpages of the website are accessed or how often and for which retention time a subpage was viewed. This helps us to design our offers in a user-friendly manner and to improve them. The data collected in that context do not serve to personally identify individual users. Anonymous data or, at the most, pseudonymous data are collected. The legal basis thereof is Article 6 Subsection 1 Letter f of the EU General Data Protection Regulation.
8.1 Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc, (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The utilisation includes the operating mode Universal Analytics. This renders it possible to allocate data, sessions and interactions across several devices to one pseudonymous user ID and thus analyse the activities of a user on a cross-device basis.
You shall be entitled to object to the storage of cookies at any time by selecting the corresponding settings in your browser software; however, we advise you that, in this event, you may not be able to use the entire functionality of this website. Furthermore, you may prevent the recording of data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of such data by Google through downloading and installing the tool: https://tools.google.com/dlpage/gaoptout?hl=en-GB. Opt-out cookies prevent the future recording of your data during visits to this website. To prevent the collection of data by Universal Analytics across various devices, you will have to implement the opt-out function on all systems used. To set the opt-out cookie, please click here: Deactivate Google Analytics.
9. 1 Google DoubleClick
If you do not wish to receive user-based advertisements, you are able to deactivate the placing of advertisements via the Google advertisement settings.
9.2 Google Tag Manager
For reasons of transparency, please be advised that we make use of the Google Tag Manager. The Google Tag Manager itself does not collect / record any personal data. The Tag Manager facilitates the integration and administration of our tags. Tags are small code elements, the purposes of which include measuring traffic and user behaviour, determining the impact of online advertising and social channels, establishing remarketing and target group orientation and testing and optimising websites. We use the Tag Manager for the Google services: Google Analytics and Adwords conversion tag. Where you have opted for deactivation, this deactivation will be taken into consideration by the Google Tag Manager. For further information on the Google Tag Manager, please see: https://www.google.com/analytics/tag-manager/use-policy/.
This data privacy statement only applies to our web pages. You will, however, also find us on other websites. This serves the purpose of being able to make contact with the customers or prospects who use those sites, and also being able to provide information about our services there. The legal basis for the processing of your data is thus essentially our legitimate interest in effective communication with you pursuant to Art. 6(1)(f) GDPR.
We process data that we receive from within these other websites, by users writing us messages or otherwise communicating with us within such social networks, in accordance with this data privacy statement.
So that the platforms can provide you with their services, generally cookies are stored on your computer. The data is usually also used by the providers of websites for market research and advertising purposes. For this purpose, cookies are stored on users’ computers, in order to create usage profiles, and thus display advertisements customised for you. Besides session cookies, which are deleted again once your browser has been closed, permanent cookies are also often deployed, which remain on your computer until they expire or until you delete them. You can also adjust your general browser settings, such as whether your browser permits cookies at all. You can find further information on how to adjust the settings at:
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Instagram deploys cookies, as per its own statement, in order to show relevant content, improve the user experience and protect users. Instagram moreover gathers information on the use of the site and stores details given and amendments made. In addition, the information gathered is used for advertising purposes and tracking. You can find further information about this at: https://help.instagram.com/1896641480634370
If you visit us by means of such a website, it may be the case that your data is also processed outside the EU. The respective providers of the platforms undertake to comply with the EU data privacy standards. Facebook, Google, Twitter and LinkedIn are, in addition, certified under the EU/US Privacy Shield.
If you would like to assert user rights, we would like to point out that asserting them vis à vis the provider of the platform is the most effective way to proceed. The latter can give you information and take steps the quickest because it has access to the data.
Further information on how the respective operator of the platform processes your data can be found at:
- Data transmission
Your data will not be transmitted in principle to third parties unless we are under legal obligation to do so, or unless the transfer of data is necessary to implement the contractual relationship, or unless you have explicitly agreed beforehand to the transfer of your data.
External service provides and partner companies will only receive your data as far as this is necessary for the implementation of contractual relationships. In this event, however, the scope of data transmitted will be limited to the necessary minimum. As far as our service provides come into contact with your personal data, we make sure in the framework of commissioned data processing pursuant to Article 28 of the EU General Data Protection Regulation that they will comply in the same manner with the statutory data protection regulations. Please also note the respective data protection information from the service providers. For the contents of external services, the responsibility lies with the respective service provider. In this context, we shall review the services in regards to their compliance with statutory requirements in the framework of what is reasonably acceptable.
- Data security
We have taken comprehensive technological and operational safety precautions to protect your data from accidental or wilful manipulation, loss, destruction or access by unauthorised persons. Our security procedures are reviewed and adjusted to technological progress on a regular basis.